Privacy Policy
Last updated: June 2026
Who we are
Custom Made Web Solutions Ltd provides website subscription services for UK businesses. We are a limited company registered in the United Kingdom. If you have any questions about this policy, you can contact us at [email protected].
What data we collect and why
Plausible Analytics (anonymous usage data)
We use Plausible Analytics to understand how visitors use our website. Plausible is privacy-first, cookie-free, and does not collect any personal data. No cookies are set, and no personally identifiable information (PII) is tracked. The data collected includes anonymous page views, referral sources, browsers, and device types. This helps us improve the website without compromising your privacy.
Contact form data
When you submit our consultation form, we collect:
- Your name
- Your email address
- Your phone number (optional)
- Your business type (optional)
- Your message
This information is used solely to respond to your enquiry. We will only contact you about the matter you raise. We do not use this data for marketing purposes without your explicit consent.
How we store your data
Contact form submissions are stored securely and are only accessible to the business owner. We take reasonable steps to protect your personal data against loss, misuse, and unauthorised access.
Data retention
We retain contact form data for as long as necessary to deal with your enquiry, and for up to 12 months afterwards. You may request deletion at any time.
Third-party services
We use the following third-party services that may process data:
- Plausible Analytics: anonymous website analytics (no personal data collected)
- Astro / Netlify: website hosting and deployment
We do not sell, trade, or transfer your personal data to third parties.
Your rights under UK GDPR
Under UK data protection law, you have the following rights:
- The right to be informed about how we use your data
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to restrict processing of your data
- The right to data portability
To exercise any of these rights, please contact us at [email protected].
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.